When your TiVo BOLT arrives, grab the Product Feature booklet. This will give you step-by-step instructions for installing your new TiVo BOLT. Follow the simple steps and you’ll be living the TiVo life in no time.
Product Feature booklet PDFs:
TiVo BOLT works with your existing cable service. To access all your cable channels, order a CableCARD™ (M-Card) from your cable provider. This small card simply plugs into the bottom of your TiVo BOLT. Pick up a few at your nearest cable service center, or have a cable technician install one for you. CableCARDs don’t always sync properly, so make sure you get more than one. The FCC requires cable companies to provide CableCARDs, so they have to accommodate your request.
Charter Communications: 1-888-438-2427
Comcast/XFINITY online activation
Insight Communications: 1-866-440-1024
Time Warner: 1-866-606-5889
Verizon FiOS: 1-888-897-7499
Verizon FiOS online activation
HELPFUL TIP: For CableCARD issues, call our Technical Support at 1-877-367-8486, and we will conduct a three-way call with your cable company. Contact your cable company from our list of providers above.
TiVo BOLT also works with an HD antenna. Pair them together and start enjoying HD content right away. Just plug in your antenna cable and you’re ready to go. Watch and record free over-the-air channels in eye-popping HD, along with virtually endless streaming from the web.
Note: TiVo BOLT+ is not compatible with HD antennas.
TiVo BOLT requires an Internet connection, so TiVo service can deliver your channel guide updates daily and stream content from providers like Netflix, Amazon Video, HBO GO and more1. It also provides unique SkipMode™ functionality2 and lets you stream content to your mobile device.
Plug the included Ethernet cable into the back of your TiVo BOLT. This method is ideal for streaming content between two or more TiVo DVRs or TiVo Mini.
TiVo BOLT has a built-in MoCA network adapter so no additional adapters are required. This is ideal for streaming content between TiVo devices if you don’t have wired Ethernet. If you have Verizon FiOS, your network is already MoCA-enabled!
Two ways MoCA works with TiVo BOLT:
For more detailed instructions, go here.
All TiVo BOLT boxes have built-in wireless capability. With a wireless connection, you can transfer shows between DVRs, or watch shows on your mobile device. This method does not support streaming content between two or more TiVo devices, such as TiVo DVRs or TiVo Mini.
Once an Internet connection is established, sync your TiVo BOLT to the free TiVo app for iOS or Android™ devices. Use the TiVo app to search, browse and schedule recordings from anywhere3. Want to watch TV around the house or on the go? Yeah, it can do that too.
Compatible with iPad®/iPhone®.
Requires iOS 7.0 or later
Compatible with non-Intel or AMD chipset Android devices. Requires Android 4.1 or later
1 Broadband internet connection is required to access and receive streaming content. Availability of third-party content from streaming sources is subject to change, and certain third-party fees may apply.
2 SkipMode feature is not available for all recorded shows.
3 Requires iPad®, iPhone®, or iPod® touch device running iOS 7.0 or later, or Android™ mobile device running 4.1 or above with a non-Intel or AMD chipset (sold separately). Out-of-home streaming supports streaming to only one of your devices at a time. Not all recorded content can be streamed or downloaded to a mobile device (due to copy protection assigned by content provider and/or other technical limitations). Some recorded content can only be streamed/downloaded to your mobile device while you are on the same local network as your TiVo BOLT. Out-of-home streaming/downloading may not be available for all recorded content.
© 2019 TiVo Inc. All Rights Reserved. TiVo, the TiVo logo, the TiVo silhouette logo, TiVo BOLT and SkipMode are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide. CableCARD is a trademark of Cable Television Laboratories, Inc. iPad, iPhone and iPod touch are registered trademarks of Apple Inc. Android is a trademark or registered trademark of Google Inc. All other company, product and brand names, logos and trademarks are the property of their respective owners.
A CableCARD decoder tells your TiVo BOLT which channels you are authorized to receive, and unscrambles your cable company's encrypted signal so you can view all the HD and digital cable channels included in your cable TV subscription package. This card replaces the need for your cable company's cable box.
You must call your cable company to order and schedule the installation of your CableCARD decoder. Some cable providers allow their customers to pick up their CableCARD at their local service center and install it on their own. For the TiVo BOLT, you will need a single Multi-stream CableCARD decoder (M-Card). Federal law mandates that all major cable companies provide CableCARDs to their digital cable subscribers.
While some cable companies offer CableCARDs to their subscribers for free, others may charge a nominal monthly fee, usually between $2-$4 per month. Contact your provider for details.
The cableCARD decoder is inserted into the bottom panel of your TiVo BOLT or in the rear panel of your Roamio or Premiere. After it is inserted, please call your cable provider to activate and pair the card to your Premiere. You will need to provide the card's serial number (found on the back of the card) and host ID (which will appear on your TV).
To view your cable company's HD and digital channels, your TiVo BOLT requires the installation and activation of a single Multi-stream CableCARD decoder (M-Card).
If you experience any problems call our TiVo Technical Support team at 1-877-367-8486 and we will initiate a three-way call with your cable company to expedite setup.
CableCARD is a trademark of Cable Television Laboratories, Inc. TiVo does not provide cable service.
Yes. TiVo has a list of professional installers in most U.S. states that can set up your TiVo DVR.
List of TiVo certified installers.
Your TiVo DVR requires an Internet connection so that your TiVo service can deliver your daily channel guide updates, and stream content from providers like Netflix, Pandora and YouTube. An Internet connection also syncs your DVR to the TiVo App for iPhone, iPad and Android.