Start your TiVo BOLT experience in 3... 2... 1!

When your TiVo BOLT arrives, grab the Product Feature booklet. This will give you step-by-step instructions for installing your new TiVo BOLT. Follow the simple steps and you’ll be living the TiVo life in no time.

Product Feature booklet PDFs:

TiVo BOLT 500 GB / 1000 GB

TiVo BOLT+

Set up and connect.

Cable users, start here.

TiVo BOLT works with your existing cable service. To access all your cable channels, order a CableCARD (M-Card) from your cable provider. This small card simply plugs into the bottom of your TiVo BOLT. Pick up a few at your nearest cable service center, or have a cable technician install one for you. CableCARDs don’t always sync properly, so make sure you get more than one. The FCC requires cable companies to provide CableCARDs, so they have to accommodate your request.

  1. Connect the cables and set up your TiVo BOLT.
  2. Insert the card in the bottom CableCARD slot with the label facing up.
  3. Call the cable company and ask them to activate and pair the CableCARD with your TiVo BOLT. If the cable technician is present, they can call for you.
  4. After completing the guided setup, select “Test Channels” to make sure you can view all of your cable programming.
Cable users

CableCARD activation support

Charter Communications: 1-888-438-2427

Comcast/XFINITY: 1-877-405-2298

Comcast/XFINITY online activation

Cox: 1-877-820-8202

Insight Communications: 1-866-440-1024

Mediacom: 1-866-848-7064

Optimum: 1-866-670-0855

RCN: 1-888-891-7770

Suddenlink: 1-888-822-5151

Time Warner: 1-866-606-5889

Verizon FiOS: 1-888-897-7499

Verizon FiOS online activation

HELPFUL TIP: For CableCARD issues, call our Technical Support at 1-877-367-8486, and we will conduct a three-way call with your cable company. Contact your cable company from our list of providers above.

Common questions

What is a CableCARD, and why would I want one?

Tips for installing a CableCARD into your TiVo BOLT

I'm all thumbs. Can I get a professional installer?

Additional resources

Support: Instructions for CableCARD installation

Antenna users, let’s dive in.

TiVo BOLT also works with an HD antenna. Pair them together and start enjoying HD content right away. Just plug in your antenna cable and you’re ready to go. Watch and record free over-the-air channels in eye-popping HD, along with virtually endless streaming from the web.

Note: TiVo BOLT+ is not compatible with HD antennas.

Additional resources

Determine the best antenna for you

Antenna users

Connect TiVo BOLT to the Internet.

TiVo BOLT requires an Internet connection, so TiVo service can deliver your channel guide updates daily and stream content from providers like Netflix, Amazon Video, HBO GO and more1. It also provides unique SkipMode functionality2 and lets you stream content to your mobile device.

Three methods to connect your TiVo BOLT to the Internet:

Wired Ethernet

Plug the included Ethernet cable into the back of your TiVo BOLT. This method is ideal for streaming content between two or more TiVo DVRs or TiVo Mini.

Ethernet over coax (MoCA network)

TiVo BOLT has a built-in MoCA network adapter so no additional adapters are required. This is ideal for streaming content between TiVo devices if you don’t have wired Ethernet. If you have Verizon FiOS, your network is already MoCA-enabled!

Two ways MoCA works with TiVo BOLT:

  1. When your router is next to TiVo BOLT, connect the Ethernet cable from your router to TiVo BOLT and choose “Create MoCA Bridge” from the guided setup menu.
  2. When your router is located elsewhere, connect the TiVo® Bridge accessory to your router and coaxial cable. Then connect TiVo devices by using coax.

For more detailed instructions, go here.

Wireless

All TiVo BOLT boxes have built-in wireless capability. With a wireless connection, you can transfer shows between DVRs, or watch shows on your mobile device. This method does not support streaming content between two or more TiVo devices, such as TiVo DVRs or TiVo Mini.

Additional resources

Why does my TiVo BOLT need an Internet connection?

Step-by-step: How to connect your TiVo DVR to your network and the Internet

Shop: Order a TiVo Bridge Adapter

Download the TiVo app.

Once an Internet connection is established, sync your TiVo BOLT to the free TiVo app for iOS or Android devices. Use the TiVo app to search, browse and schedule recordings from anywhere3. Want to watch TV around the house or on the go? Yeah, it can do that too.

Requirements:

Compatible with iPad®/iPhone®.

Requires iOS 7.0 or later

Learn more

Requirements:

Compatible with non-Intel or AMD chipset Android devices. Requires Android 4.1 or later

Learn more

Additional resources

Learn more about the TiVo app

1 Broadband internet connection is required to access and receive streaming content. Availability of third-party content from streaming sources is subject to change, and certain third-party fees may apply.

2 SkipMode feature is not available for all recorded shows.

3 Requires iPad®, iPhone®, or iPod® touch device running iOS 7.0 or later, or Android mobile device running 4.1 or above with a non-Intel or AMD chipset (sold separately). Out-of-home streaming supports streaming to only one of your devices at a time. Not all recorded content can be streamed or downloaded to a mobile device (due to copy protection assigned by content provider and/or other technical limitations). Some recorded content can only be streamed/downloaded to your mobile device while you are on the same local network as your TiVo BOLT. Out-of-home streaming/downloading may not be available for all recorded content.

© 2019 TiVo Inc. All Rights Reserved. TiVo, the TiVo logo, the TiVo silhouette logo, TiVo BOLT and SkipMode are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide. CableCARD is a trademark of Cable Television Laboratories, Inc. iPad, iPhone and iPod touch are registered trademarks of Apple Inc. Android is a trademark or registered trademark of Google Inc.  All other company, product and brand names, logos and trademarks are the property of their respective owners.